Shipping policy

1. Processing Time:

• All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery times are provided once your order has been processed and shipped. Please note that these are estimates and not guaranteed delivery dates.

3. Shipping Destinations:

• We currently ship to addresses within the country. We also offer international shipping to select countries. Please contact us for more information on international shipping options.

4. Shipping Confirmation & Order Tracking:

• You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes:

• Suvetti is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages:

• Suvetti is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Returns & Refunds:

• Please refer to our Returns & Refunds Policy for detailed information on returning items.

8. Contact Us:

• If you have any questions about our shipping policy, please contact us at info@suvetti.com

Policy Changes:

• Suvetti reserves the right to modify this shipping policy at any time. Any changes will be posted on this page.

By placing an order with us, you acknowledge and agree to the above shipping policy.